The responsibility of Al Rehman Travels, as the tour operator and their agents are limited Al Rehman Travels, located at 169-26 Hillside Ave Jamaica NY 11432, acts only as agents for the pilgrims in making arrangements for the airlines, hotels, buses or any other services in connection with the performance of their Hajj and Umrah and assumes no liability whatsoever for injury, damage, loss, accident, delay or irregularity which may be occasioned either by reason of defect, through the acts or defaults of any company or person engaged in conveying pilgrims or in carrying out the arrangements of the tour, or as a direct or indirect result of acts of GOD, dangerous incidents in the air, sea, land, fire, breakdown of machinery of equipment, acts of governments or other authorities de jurs or de facto, wars, whether declared or not, hostilities, civil disturbances, strikes, riots, theft, pilferage, epidemics, quarantines, medical or customs regulations or from any loss or damage resulting from improper passport, visas or other documents.
AL Rehman Travels will accept no responsibility for loss or additional expense due to delay or changes in schedule or other causes. Al Rehman Travels shall not be liable or responsible for any inconvenience, loss, damage or injury arising in connections with such services. Al Rehman Travels shall not be responsible for the failure to follow instructions including but not limited to check-ins and delays. It is the responsibility of the airline to determine exactly what procedure will be followed. The policy chosen by that carrier shall be based on their procedure and shall not be the responsibility of Al Rehman Travels and its affiliates. They will also not be responsible for any person (s) missing and part of the program due to his negligence or delay or absenteeism for any time during the tour and will not be responsible for any additional expenses for the participant to rejoin the tour. Moreover no changes or upgrading in the chosen program will be honored after departure as well as no refund will be given for any services rendered unutilized.
BY SIGNING BELOW I,TRAVELLER OR ARRANGER HAS READ THE ABOVE CONDITIONS AND AGREE WITH ALL TERMS AND CONDITIONS. ALSO FULLY UNDERSTAND THE SERVICE WHICH I AM PURCHASING [WHAT INCLUDED & WHAT EXCLUDED IN THE PACKAGE].
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